Privacy Policy

At StrapHome, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it whenever you visit our website, place an order, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with StrapHome, we may collect the following information:

Personal Information

Full Name
Email Address
Phone Number
Billing Address
Shipping Address

Order Information

Products purchased
Order history
Shipping preferences
Return or exchange requests

Payment Information

Payments are processed securely through trusted payment providers. StrapHome does not store your complete credit card or payment details on our servers.

Device Information

When visiting our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Referral source
Cookies and analytics data

How We Use Your Information

We use your information to:

Process and fulfill your orders
Arrange domestic and international shipping
Provide customer support
Respond to enquiries
Send order confirmations and shipping updates
Improve our website and customer experience
Prevent fraud and unauthorized transactions
Comply with applicable legal obligations

If you subscribe to our newsletter, we may also send you product launches, promotions, and exclusive offers. You may unsubscribe at any time.

Sharing Your Information

Your information is never sold to third parties.

We only share information when necessary to complete your order or operate our business, including:

Payment providers
Shipping carriers (such as DHL or FedEx)
Website and hosting providers
Analytics services
Customer support platforms

Each service provider only receives the information necessary to perform its services.

Cookies

StrapHome uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

Remember your shopping cart
Save browsing preferences
Measure website performance
Understand visitor behaviour
Improve website functionality

You may disable cookies through your browser settings, although some website features may no longer function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

While no online system can guarantee absolute security, we continually work to protect your information against unauthorized access, disclosure, or misuse.

International Shipping

As StrapHome serves customers worldwide, your personal information may be shared with international shipping providers and customs authorities where required to complete your shipment.

Only the information necessary to fulfill your order will be provided.

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Request corrections
Request deletion of your data
Withdraw marketing consent
Request information about how your data is used

To exercise these rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites or services.

Once you leave StrapHome, we are not responsible for the privacy practices of those external websites. We encourage you to review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, legal requirements, or website functionality.

Any updates will be published on this page together with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.

Email: support@straphome.com