Frequently Asked Questions

StrapHome is an authorized reseller of authentic Gunny Straps.

Formerly known as Gunny Store, we have worked with Peter Gunny and the Gunny Straps workshop for more than 15 years. In 2026, we rebranded as StrapHome and focused on providing a better purchasing experience for customers worldwide, especially in the USA and Canada.

No.

StrapHome is an independent authorized reseller and retail partner of Gunny Straps.

Think of it like buying Apple products from Amazon or Adidas products from Foot Locker. The products are authentic, but the retailer provides additional benefits and services.

Because you receive the exact same authentic Gunny Strap while enjoying additional benefits such as:

• Free Shipping to many countries
• Duty & Tax Subsidies in selected regions
• Cashback & Loyalty Rewards
• Free Gifts and Accessories
• Dedicated Customer Support
• Member Discounts and Promotions

The workshop is the same. The craftsmanship is the same. The benefits are greater.

Yes.

Every strap sold by StrapHome is a 100% authentic Gunny Strap handcrafted by Peter Gunny's workshop.

We do not sell replicas, copies, or third-party alternatives.

Once your order is submitted, it is forwarded directly to the official Gunny Straps workshop.

If you wish, you may verify your order directly with Peter Gunny and the Gunny Straps team.

We believe in complete transparency.

Every strap is handcrafted by Peter Gunny's workshop using the same materials, techniques, and quality standards used for all Gunny Straps products.

Straphome does not manufacture any straps.

Most custom orders require approximately:

25–30 business days

This is the same production timeline as ordering directly from the Gunny Straps workshop.

Yes.

Most Gunny Straps are handcrafted to order according to your selected specifications.

Production usually begins within 1–2 business days after your order is placed.

Yes.

You may track your order progress through StrapHome.

If additional confirmation is desired, you may also contact the Gunny Straps workshop directly.

Yes.

Selected products may be available as ready stock and can typically ship much faster than made-to-order straps.

Availability varies throughout the year.

Yes.

StrapHome ships worldwide and serves customers in more than 50 countries.

Yes.

Many countries qualify for free or subsidized shipping, particularly the USA and Canada.

Shipping benefits may vary depending on location and order value.

For selected countries, StrapHome subsidizes or assists with import costs whenever possible.

Please contact us if you have questions regarding your destination country.

As one of the largest Gunny Straps retailers serving North America, we are able to offer promotions, loyalty rewards, shipping subsidies, and member benefits that may not be available through traditional purchasing channels.

Yes.

Unused ready stock straps may be returned within 30 days of delivery.

Return shipping costs are the responsibility of the customer.

Any original shipping costs paid or subsidized by StrapHome may be deducted from the refund amount.

Yes.

Unused custom-made straps may be returned within 14 days of delivery, subject to a 40% restocking fee.

Custom products are made specifically to your chosen measurements and specifications.

Yes.

However, if production has already begun, a 40% restocking fee will apply.

Production typically starts within 1–2 business days after the order is placed.

Used custom straps may be subject to a restocking fee of up to 70%, depending on their condition.

Yes.

Straphome members receive exclusive benefits including:

• Shipping benefits
• Cashback opportunities
• Member discounts
• Exclusive promotions
• Priority customer support

Simply create a StrapHome account.

Membership benefits increase as you continue shopping with us.

Yes.

Eligible customers may receive cashback rewards or special promotional benefits after completing their purchase and sharing feedback regarding their experience.

Promotions may vary throughout the year.

Our support team is available via email and contact form.

We aim to respond as quickly as possible and assist throughout your entire Gunny Straps journey — from ordering to delivery.